NAYAR payment rings operate completely independently from your smartphone, just like a standard physical payment card. You only need to use your phone when your ring is being activated.
Outside this time, you can go out without your mobile phone. You'll always have your favorite means of payment at your fingertips.

NAYAR products work like any bank card. As with your bank card, lending your ring involves your finances as an individual. You can therefore lend your ring to a trusted partner if you wish, at your own discretion and responsibility.

Once activated, your NAYAR Ring will be accepted at all VISA & Mastercard contactless payment terminals. So you can use your NAYAR Ring to pay anywhere in the world.

As with your payment card in contactless mode, there is an amount above which you are asked for your PIN code in order to validate the transaction. This may also occur after a certain number of transactions or a certain amount accumulated in contactless mode. These parameters are specific to each bank/country.
Some countries (Mexico & Central America) do not allow contactless payment above a certain amount. It is therefore not possible to use your PIN code to validate this type of transaction.
In France, a migration is under way to enable contactless transactions to be validated using the PIN code for amounts above the €50 threshold.

If you are asked for a PIN code during the payment transaction. You must use the PIN code of the card associated with your ring.
For users using a CURVE card, the PIN code to be used is that of the CURVE card.

Any update of the PIN code on the payment card associated with your ring will automatically update the PIN code to be used with your ring.
The PIN code to be used for your ring is that of the bank card associated with it.

The use of NAYAR payment rings may give rise to questions about how to use them. To ensure the maximum number of contactless transactions and the better experience with your NAYAR payment ring, the ring must be presented to the reader with your hand clenched into a fist. It is also necessary to come into contact with the reader to facilitate transactions. This simple gesture allows you to present the entire edge of the ring to the reader, ensuring good communication between the ring and the payment terminal.On the other hand, avoid presenting your ring with your hand open flat or with your hand turned upside down, as your rate of successful transactions is likely to drop sharply.For more information, visit the blog section of this website.

There may be several reasons for this. To correct this, make sure you have mastered the following 2 points:
- The first point concerns the positioning of your hand and your ring in front of the payment terminal during the transaction.
- The second point is to bear in mind the parameters of the payment card associated with your ring. There are spending thresholds on your account per day and per month for the contactless payment method. When these thresholds are reached, as with your traditional payment card, contactless transactions will be refused.

NAYAR payment rings are first and foremost a piece of jewellery. Even if the ceramic ring is resistant to water and scratches, you still need to take care of it. Just like a conventional ring, it is advisable to remove your payment ring when there is a risk of shock or discomfort.

For answers to all your questions about the types of card that are compatible and can be connected to your NAYAR payment ring, go to the ‘connected banks’ page.

When your bank card expires, the details of the new card issued by your bank will be automatically updated on your ring. So there's no need to change your ring or reconnect your card.
If you have any problems, don't hesitate to contact us via WhatsApp by accessing our website with your smartphone, or via the ‘Contact’ form and the Chat.

The NAYAR ring can be physically linked to a single payment card. If you want to connect several payment cards to your NAYAR ring, you can use the free CURVE solution. The CURVE card makes it possible to connect several cards by easily linking them to your ring.
Find out more in the blog article ‘How to Get Your CURVE Card in 5 Minutes’.

Yes, it is possible to connect 2 or more NAYAR rings to the same payment card.

Once the NAYAR payment ring has been activated for the first time, you can use the FIDESMO application to reconfigure the ring by disconnecting the first card associated with it.
You will then need to associate a new eligible card to make the ring operational again. Please refer to the ‘supported banks’ page to check the eligibility of your new card.